Report Lost or Stolen Credit Cards

Attention, please, dear customer...

We now have available a new 24-hour service number.
For information and inquiries regarding your Multibank Debit and Credit Cards or for reporting lost or stolen cards call 340-9700.


Telephone Numbers for MasterCard

United States and Canada

Canada: 1-800-307-7309
United States (in Spanish):1-800-MasterCard (1-800-627-8372)
United States (in English): 1-800-MC-ASSIST
United States (persons with hearing disability): 1-636-722-3725

Out of United States: 1-636-722-7111
In Panama: (507) 263-7922.

Telephone Numbers for VISA Cards

United States and Canada: (1-800-336-8472)
Visa Classic / Business: 1-800-847-2911
Visa Gold: 1-800-704-0545
Visa Platinum: 1-800-396-9665
Visa Classic / Gold / Corporate : 1-800-410-581-9994
Visa Platinum: 1 -800-902-802
Outside the United States call collect (410) 581-0120.

In Panamá

Visa Classic / Gold / Corporate (507)263-7922
Visa Platinum: (507) 263-7937.

Telephone Number for Clave Cards

In Panama: 263-7922.

Report Lost or Stolen Credit Cards